Material Topics

Since its establishment, Petrolimex determinedly links the success of the Group to its sustainable relationship with stakeholders.

The Group uses core brand values (heritage, diversity, development, and humanity) and Brand personality (optimistic, enthusiastic, responsible and reliable) as principles in building sustainable relationship between the Group and its stakeholders to ensure long-term benefits to all stakeholders.

Stakeholders are those who have influences on or are influenced by Petrolimex’s business activities. Petrolimex identifies the following types of stakeholders

Matrix of material topics

Petrolimex is a national petroleum corporation with a special political mission in ensuring energy security and social development. In that context, balancing the role of ensuring national energy security with the goal of sustainable development is a challenge for Petrolimex.

Petrolimex has overall identified topics that greatly affect Petrolimex's business activities, as well as the concerns of stakeholders, then made a short list of material topics.

Society (GRI 400)

Employment and Income

Petrolimex determines that human is the most vital resource that decides the sustainable development of the Group. Therefore, Petrolimex always places people as the central in all activities, and business as the environment for people to maximize their inherent talents.

Ensuring incomes for employees and workers: Ensuring the rights, benefits for employees and workers during the Covid-19 pandemic in the spirit of sharing difficulties; ensure reasonable salaries for workers who works in production.

Employee - Management Relations

Parent company - the Group and its member units have strictly complied with the directions of State authorities and actively carried out solutions to prevent and control Covid-19 pandemic in association with building a flexible and effective working plan, thereby ensuring safety for employees and customers as well as ensuring the continuity of business.

Ocupational Health and Safety

As petroleum downstream business is associated with highly risky commodities, Petrolimex’s leaders, member units’ leaders, Vietnam Petroleum Union and grassroots trade unions have identified: The loss of safety due to any negligence in production and business would result in a catastrophic disaster that affects human health and life, property, security, and community’s environment, etc. Therefore, the Group has implemented many policies to provide prevention methods and ensure labour safety and safety for each employee’s working conditions, committed to comply with the labor safety standards and prepare for addressing potential risks.

Given the increasingly complicated and unpredictable developments of the Covid-19 pandemic, to help employees feel safe when working in the current high-risk conditions, the Group and its member units have equipped and applied a lot of pandemic prevention measures such as: Providing face masks, vitamins, hand sanitizer, disinfectant spray, etc. as well as supporting employees in quarantine or treatment if they are affected with Covid-19.

Customer Health and Safety

Petrolimex is always aware that safety is the first and most important task in production and business, including safety for customers and employees of Petrolimex.

As a result, there was no case of employees affected with Covid-19 at Petrolimex’s petroleum stations in 2020; 100% of petroleum stations kept their stable operation; and there was no customer suffering impact of Covid-19 from the Petrolimex’s petroleum stations.

Environtment (GRI 300)

Natural Disaster Prevention and Control

2020 was a year with extreme and abnormal weather in Vietnam as consequences of La Nina impact according to the meteorological and hydrological forecast. Vietnam is considered as one of the countries most affected by climate change. With methodical and visionary management approaches, Petrolimex actively overcame, had solutions to overcome, and exploited local resources, thereby minimizing losses and damages caused by storms and floods. In addition, the operating regulations and natural disaster prevention plans were well prepared to prevent oil spills or leaks due to natural disasters.


Despite the difficulties of economy in 2020, the volume of emissions reduced in 2020 thanks to choosing 2 high quality products i.e., RON 95-IV and DO-V for business was higher than that of 2019.

The above-mentioned hazardous waste released from Petrolimex’s member units is not considerable. Many petroleum stations release a few of kilograms of hazardous waste per year. According to law, the business unit generating under 600 kilograms of hazardous waste per year should make report and submit to DONRE every 6 months. However, Petrolimex still complies with the legal regulations in preservation, storage and signing contract with hazardous waste treatment unit to collect, transport and treat. In 2021, the Group has a plan to build a general procedure for storing hazardous waste at petroleum stations and terminals to ensure consistent management with Petrolimex brand image.

Oil Spill Control

Hereunder are results from the technical cooperation project between Japan Cooperation Centre Petroleum (JCCP), Vietnam National Petroleum Group (PLX) and ENEOS Petroleum Corporation – Phase II (2018 – 2020):

+ Workshop on inspection and maintenance of petroleum tanks: 200 Petrolimex’s staffs participate in exchanging experiences with ENEOS’ experts (JX Research Institute, Raiznext).
+ By August 2020, due to the application of Regulation No. 755, 265 petroleum tanks are inspected, thicknesses of 75,000 bottom points, 4,400 wall points and 10,800 VOCs (Volatile Organic Compounds) are organic solids or liquid that can spontaneously evaporate when exposed to atmospheric pressure at ambient temperatures. Once evaporated into the air, many types of VOCs can combine together or connect to other molecules to form new compounds. To a certain extent, VOCs are harmful to human health roof points are measured. Compared to the period before issuing this regulation, the average number of petroleum tanks that are inspected and repaired increased 2.2 times and 1.7 times, respectively, each year. The member units start over creating a statistical system of recording scientific inspection data to enhance safety level in managing and exploiting the petroleum tanks.
+ A total of 135 km of pipelines are inspected and thicknesses of 10,800 points are measured – an increase of 1.5 times compared to the period before Decision No. 286.

Supplier Environmental Assessment

In 2020, Petrolimex’s primary source of petroleum products is provided by domestic suppliers (Nghi Son Refinery and Petrochemical LLC – NSRP, Binh Son Refining and Petrochemical Joint Stock Company – BSR), accounting for 62% of total volume. Local suppliers should ensure compliance with Vietnam’s environmental laws and other environmental standards.

The remaining 38% of petroleum volume is imported from foreign suppliers such as Trafigura, SK Energy, Lukoil, etc. These are all large suppliers with strict policies and standards in the field of environmental protection. In 2020, they make no law violations nor had any major incidents which significantly affect the surrounding environment.

Economics (GRI 200)

Economic Performance

Given the general economic situation, 2020 is a remarkably difficult year in the production and business activities of Vietnam National Petroleum Group. Unfavorable factors constantly appeared and have been long lasting from the beginning to the end of year 2020, which directly and comprehensively affect the Group’s production and business. However, with a clear vision plus the quick, timely policies and decisions from the Leadership along with all employees’ trust and consensus, Vietnam National Petroleum Group fulfills its role and mission. The Group-wide makes great efforts to achieve goals such as: stabilizing and developing the market for petroleum, petrochemicals, etc.; completing its assigned political tasks; and fully satisfying the consumption needs of people. Moreover, during that difficult time, while many businesses facing the challenges have to reduce staff, Vietnam National Petroleum Group still maintains its operation throughout the system ensuring employees’ livelihoods as well as national energy security.

Application of Science - Technology in Corporate Governance

Science and technology have been applied to organizing online meetings throughout the Group to its member units. Especially, it is the first time Vietnam National Petroleum Group successfully held the online Annual General Meeting of Shareholders in 2020.

Market Presence

With the enthusiastic participation of nearly 10,000 people, Petrolimex captures many beautiful images throughout the process of race course. Petrolimex’s “P” letter image is appeared all over the S-shaped land, from the highest peak of Ha Giang to the cape of Ca Mau.

Indirect Economic Impacts

Petrolimex takes social responsibilities via major indirect economic impacts such as: 14 billion VND of support for prevention and fighting against the Covid-19 pandemic. 2.7 billion VND of support for the people in the Central provinces impacted by the storms and floods. Providing jobs for 25,392 employees and workers (in the Group-wide) across the country. Contribution to the State budget 38,620 billion VND.

Petrolimex has defined that its sustainable development path will face tough time and many more challenges due to impacts ahead when it will be impacted by changes of State mechanisms, limited space, fierce competition together with negative impacts of Covid-19 pandemic, unpredictable natural disasters, flood, etc.